Problem when opening a ticket, or updating it takes a long time

Installation & Configuration du logiciel
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zainalara
Gsup LEVEL 0
Messages : 1
Enregistré le : mar. 28 oct. 2025 10:57

Hello,

I've had a problem recently, since the update to 3.2.47.
As soon as I open a ticket or as soon as I update it, it takes longer than usual.
Where could this come from?

In addition, as soon as I click on system, it blocks the entire getsup and it's no longer possible to navigate (requires restarting the VM).
Thank you for your help
High
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Flox
Administrateur du site
Messages : 9755
Enregistré le : jeu. 21 juin 2012 19:00

Can you update your application in lastest version and share apache error logs.
Thx
GestSup: 3.2.53 | Debian: 12 | Apache: 2.4.59 | MariaDB: 11.5.2 | PHP: 8.3 | https://doc.gestsup.fr/
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